Last modified: 2022-02-16
Abstract
This research is motivated by the influence of globalization, where this has an impact on human life. Human Resource Management is control based on the management function of human resources. Human Resource Management (HR) is the policy and practice of determining the “human” or human resource aspects of a management position, including recruiting, screening, training, rewarding and appraising an individual that increases awareness of the individual. This study uses the independent variables, namely Work Discipline (X1), and commitment (X2), the moderating variable is individual characteristics (X3), and total quality management as a questionnaire distributed to 83 employees of the Health workforce of Rs dr Soepraoen Malang using the slovin formula. . Collecting data by using interviews, questionnaires, observation, decomentation studies and literature studies. The results of multiple linear regression analysis and partial test (t test), simultaneous test (F test) can be seen that the work discipline variable is the commitment variable, and the individual characteristic variable has a positive effect on the total quality management variable. The results of the coefficient of positive determination on the total quality management variable. The results of the coefficient of determination (R2) by first doing an analysis of the research data variables by testing the validity, reliability and normality test. This is evidenced by the tcount value of work discipline (X1) of -4.552 which is greater than the ttable value of 1.990 (tcount -4.552>ttable 1.990) and the t-count value of commitment (X2) of 4.424 which is greater than the t-table value of 1.990 (tcount 4. 424> t table 1.990) and the tcount value of work discipline (X3) of 5.893 is greater than the t-table value of 1.990 (tcount 5.893> ttable 1.990) with the significance level of each variable smaller than the significance level that has been set at 0.05. Thus H0 is rejected and Ha is accepted, partially work discipline (X1), commitment (X2), and individual characteristics (X3) have a significant effect on total quality management (Y). The variable of work discipline, commitment and individual characteristics on total quality management shows that all research variables (variable X), partially have a significant effect on total quality management (Y). The test results simultaneously show the variable (X1) work discipline,
Keywords : Work Discipline, Commitment, and Individual Character to Total Quality Management.