Less maximal and dissatisfaction with the public services provided by government officials to the community can be seen from the opinion of Dwiyanto, et al. regions do not worsen the quality of public services. ”In general, the practice of public service delivery is still far from the principles of good governance (Good Governance). The existing public service procedures in each region certainly have an impact on each district /city, especially the sub-district which is an extension of the district, where the sub-district is an administrative area that provides services to the community directly. This research was conducted in Gresik Subdistrict, Gresik Regency with the aim of knowing the strategy of the sub-district head in public services, using a qualitative method where the research informants were the Camat, the Head of Government, Community, Leaders, religious figures, and society, as well as parties directly related to services from the district government. The results showed that the leadership of the sub-district head in public services in Gresik District was quite good, namely by implementing a one-stop service mechanism, in addition to taking a direct approach or touching the community at the lowest level to access services directly. The supporting factors for the success of the camat strategy are not only in quality human resources but also with supporting tools to realize good governance by the camat, from the research focus set on the public service process, there are still problems in the sub-district office including time discipline and discipline. The processing process is time consuming as it should be.

Keywords: Regent, Role, Service, Public