Last modified: 2021-02-25
Abstract
In the context of accelerating and increasing investment and business, a Government Regulation Number 2 of 2019 concerning Business Licensing Services is Integrated Electronically. Based on this policy, all business licensing services become integrated by the center through one system, Online Single Submission (OSS).OSS is a licensing service system that aims to simplify business licensing and create a model of integrated licensing services that is fast, inexpensive and provides certainty Doko District Blitar Regency's One-Stop Integrated Service and Investment Service Doko District Blitar Regency's is one of the regional government apparatus in Doko District Blitar Regency's that implements a one-stop service system as a service agency that is specifically tasked with providing licensing services that directly intersect with the community, one of which is Business Licensing Services through OSS.The purpose of this study is to describe in depth and analyze the Implementation of Electronic Single Submission (OSS) Integrated Business Licensing Services in Doko District Blitar Regency's. This type of research is descriptive with a qualitative approach.The results of the Integrated Electronic Business Licensing Services Implementation Online Single Submission (OSS) at Doko District Blitar Regency's have been implemented, but there are still obstacles in the delivery of information that is not fully acceptable to the community.The use of a business licensing system through OSS resulted in the public being afraid of inputting data related to the files needed so that there were still many Doko people as potential individuals who went directly to Doko District Blitar Regency's in managing business permits.Human resources at the service level are sufficient in their implementation.Supporting facilities for the implementation of licensing services through OSS in Nganjuk Regency DPMPTSP are quite good, which consists of computers, printers and internet networks, but during the implementation of services sometimes the internet network experiences errors or bad connections..The bureaucratic structure has been carried out in accordance with the main tasks and functions that exist. Through OSS services, the benefits provided, namely Doko District Blitar Regency's, can easily access licensing, trying to directly complete one day.
Keywords: Implementation, Online Single Submission (OSS)