Abstract

Procurement of goods / services is a routine activity carried out by the government, both central and local governments, to meet the needs in implementing services. Along with the changing times and the rapid development of technology, this also affects the process of procuring goods / services. Procurement of goods / services, which previously used a simple manual system, began to develop with the implementation of the procurement of goods / services using electronic media that could be connected online.

This study aims to describe the implementation of the electronic goods / services procurement system in the Goods and Services Procurement Service Section of Malang City. This research focuses on how the implementation (communication, resources, disposition or attitude, bureaucratic structure) of the goods / services procurement system electronically and what are the driving factors and inhibiting factors of implementing the electronic goods / services procurement system in the Service Section. Procurement of Goods and Services in Malang City. Research using qualitative methods and data analysis techniques in this study were carried out with data, data reduction, withdrawal and withdrawal / leverage.

The implementation of the electronic goods / services procurement system in the Goods and Services Procurement Service Section of Malang City has been running legally and procedurally, but there are still limitations and shortcomings in its implementation.

This research contributes thoughts to the world of education and government in particular in the procurement of government goods / services and can provide a clear picture of the electronic goods / services procurement system as well as input for the government in making policies for the system for procuring electronic goods / services.

Keywords: Implementation, Goods / Services Procurement System Electronically