Firdiansjah, Achmad, University of Merdeka Malang, Indonesia
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3rd International Conference of Graduate School on Sustainability (ICGSS) 2018 - 3rd ICGSS
EFFECT COSE AND MCSQ ON SERVICE RECOVERY AND ITS IMPACT ON CUSTOMER SATISFACTION HOSPITAL DR. ISKAK TULUNGAGUNG (Studies in Outpatient)
Abstract PDF -
3rd International Conference of Graduate School on Sustainability (ICGSS) 2018 - 3rd ICGSS
THE IMPLEMENTATION OF PERFORMANCE ASSESSMENT MODEL ON PENSION FUND BY MODIFIED BALDRIGE ASSESSMENT AS AN ATTEMPT TOWARDS GOOD PENSION FUND GOVERNANCE
Abstract PDF